Refund policy

Return & Refund Policy (Digital Products)

Effective Date: 2/01/2026

Thank you for purchasing from Seniors Agent Institute(“we,” “us,” “our”). Please read this policy carefully before completing your purchase.

1) All Sales Are Final (Digital Products)

All products sold on this website are digital downloads and/or digital access products (including templates, guides, worksheets, caption frameworks, presentations, and other downloadable resources).

Because digital products are delivered instantly and cannot be “returned,” all sales are final and we do not offer returns, exchanges, or refunds.

2) No Returns or Refunds After Delivery

By completing your purchase, you acknowledge that:

• You are buying a digital product, and

• Once the download link and/or access is delivered, you waive any right to a return or refund, except where required by law.

3) If You Have Trouble Accessing Your Purchase

We absolutely want you to receive what you paid for. If you experience a technical issue (for example: a corrupted file, broken download link, missing files, or access problems), contact us and we will help troubleshoot and/or resend the files.

Support Email: shop@seniorsagentinstutute.com
Please include your order number and the email used at checkout.

4) Duplicate Purchases

If you accidentally purchase the same product more than once, contact us within 7 days of the order and we’ll review it. If confirmed as a duplicate purchase, we will provide a resolution at our discretion, unless otherwise permitted by law.

5) Chargebacks and Payment Disputes

If you have an issue with your order, please contact us first so we can help. Unauthorized chargebacks or disputes may result in loss of access to purchased products and the ability to purchase in the future.

6) Policy Updates

We may update this policy from time to time. The version posted on this page is the version that applies at the time of purchase.